About NHS NYC:

Neighborhood Housing Services of New York City, Inc. (NHSNYC) is a mission-driven nonprofit organization dedicated to empowering low- and moderate-income homeowners through affordable home repair and first mortgage loans. As a certified Community Development Financial Institution (CDFI), NHSNYC works to preserve and strengthen communities across New York City. NHSNYC addresses critical housing challenges, including coastal resilience, flood insurance education, and advocating for sustainable living solutions.

Overview:

The Executive Assistant serves as a strategic partner and trusted advisor to the CEO, acting as an extension of their leadership in driving organizational priorities forward. This role goes far beyond traditional administrative tasks, requiring strong business acumen, judgment, and the ability to anticipate needs before they arise. The Executive Assistant ensures the CEO’s time, energy, and focus are aligned with the organization’s most critical initiatives while serving as a key liaison between the executive office, the leadership team, the board, and external stakeholders.

In addition to managing complex calendars and communications, the Executive Assistant plays a pivotal role in streamlining decision-making processes, identifying and removing roadblocks, and ensuring follow-through on strategic objectives. They often represent the CEO in meetings, prepare materials that drive executive alignment, and shape the flow of information across the organization.

This position requires a proactive leader who is highly organized, relationship-oriented, and able to balance tactical execution with big-picture thinking. By acting as the CEO’s right hand, the Executive Assistant amplifies the effectiveness of executive leadership and contributes directly to the organization’s long-term success.

Key Responsibilities:

• Serve as a trusted advisor and strategic partner to the CEO, ensuring priorities, time, and communications align with organizational goals.
• Anticipate needs, identify challenges, and provide solutions that support executive decision-making and strategic initiatives.
• Manage the CEO’s communications and correspondence, handling confidential matters with discretion.
• Coordinate board relations, including preparation of materials, logistics, and follow-up on action items.
• Streamline information flow from the CEO, ensuring clarity, accountability, and progress on key initiatives.
• Lead preparation and follow-through for leadership and staff meetings, including agendas, briefing materials, and tracking of outcomes.
• Oversee cross-functional projects and special initiatives that advance the CEO’s vision, monitoring milestones and holding stakeholders accountable.
• Build and maintain strong relationships with internal and external stakeholders.

Education and Experience:

• Bachelor’s degree in Business Administration, Communications, or related field; advanced degree or executive training is a plus.
• 7+ years of progressive experience supporting C-suite executives, with demonstrated success in a strategic partnership capacity.
• Proven experience managing board relations, executive communications, and cross-functional projects.
• Nonprofit, start-up, or mission-driven sector experience is highly valued.

Competencies and Skills:

• Executive Presence – conveys confidence and professionalism, represents the CEO effectively.
• Strategic Thinking – connects daily tasks to long-term organizational goals.
• Emotional Intelligence – reads situations and people accurately, fostering trust and collaboration.
• Influence & Relationship Building – builds credibility and alignment across all levels of the organization and with external stakeholders.
• Judgment & Discretion – makes sound decisions and handles sensitive information responsibly.
• Adaptability – pivots quickly in response to shifting priorities or unexpected challenges.
• Operational Excellence – ensures processes run smoothly and deadlines are consistently met.

Additional Skills:

• Advanced use of Microsoft Office Suite, Google Workspace, and collaboration platforms (Zoom, Slack, Teams, project management tools)
• Exceptional written and verbal communication
• Ability to prepare board-level materials and executive briefings

Benefits:

NHSNYC offers a comprehensive benefits package, including:

• Medical Plan
• Dental Plan
• Vision Plan
• Life and Disability Plan
• Flexible Spending Account – Transportation, Dependent Care, Parking, Health Care
• 403(B) Retirement Plan
• Vacation days
• Sick Days
• Holidays
• Personal Day
• Paid Family Leave

Please include a cover letter with your application.

It is the policy of Neighborhood Housing Services to provide equal opportunity to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender (including gender identity and expression), national origin, citizenship status, marital status, veteran status, employment status, age, disability (including pregnancy), predisposing genetic characteristics, and any other protected characteristics, within the meaning and subject to the conditions of applicable federal, state and city laws.