Job Title: Chief Financial and Administrative Officer (CFAO)
Reports to: Chief Executive Officer
Job Location:  Corporate Office – 306 W. 37th Street, 11th Floor, New York, NY 10018
FLSA: Exempt
Department: Administration
Job Type: Full-Time (35 hours weekly)
Work Schedule: Mon-Fri (Hybrid)
Date Created: 4/14/23

The Opportunity
Neighborhood Housing Services of New York City, Inc. (NHSNYC) seeks a dynamic, collaborative Chief Financial and Administrative Officer (CFAO) to assume a pivotal role in the evolution of a fast-growing, high-impact, and well-respected organization. The CFAO will partner with the CEO and act as the strategic administrator for NHSNYC as the CEO regrows the brand and finds outside support for this critical organization.
In conjunction with the Board of Directors and the Audit & Budget Committee of the Board, this highly motivated leader will oversee all fiscal and fiduciary responsibilities for the organization. In addition, as a leader of the Executive Leadership Team, the CFAO will oversee financial and reporting compliance for various government (federal, state, city) contracts and private grants. The CFAO will also play a critical role in developing and implementing the overall financial strategy for NHSNYC and promoting the organization’s values and commitment to diversity, equity, and inclusion.

Key Measures for Success
The Chief Financial and Administrative Officer’s key responsibilities include, but are not limited to:
Financial and Operational Strategy & Management

  • Support the vision of the CEO and help ensure ongoing alignment between financial, operational, and programmatic objectives.
  • Apprise the Board’s Audit & Budget Committee about the organization’s finances. Work with the Board to set an annual budget and select and engage outside consultants (e.g., auditors, investment advisors) as needed.
  • Oversee budgeting, budget implementation, tracking, and reconciliation to monitor progress and present financial metrics both internally and externally.
  • Oversee all accounts, ledgers and reporting systems, ensuring compliance with appropriate Generally Accepted Accounting Principles, regulatory requirements, and audit requirements. Maintain internal control safeguards and coordinate all audit activities.
  • Manage cash flow and forecasting. Optimize banking relationships and initiate appropriate strategies to enhance cash positions.
  • Provide reports on a regular basis, and as directed or requested, to keep the Board and senior leadership informed of NHSNYC’s finances and the operation and progress of compliance efforts.
  • Serve as Fiduciary for NHSNYC’s 403B plan.

Team Management & Collaboration

  • Mentor and develop a team, managing work allocation and workflow, training, problem resolution, performance evaluation, and the development of an effective and dynamic team.
  • Collaborate with the other senior leaders and their teams, especially in grants and contracts management.
  • Support, provide financial guidance to, and collaborate with all NHSNYC program offices, oversee all aspects of organizational internal management and provide oversite where needed.
  • Act as lead to cross-functional software implementations – CRM and General Ledger software implementations have been identified as projects to be achieved in the next 36 months.
  • Support the development and implementation of NHSNYC’s Diversity, Equity, Inclusion & Belonging efforts.

Candidate Profile
The ideal candidate will have the following professional and personal qualities, skills, and characteristics:

Minimum Qualifications

  • Accounting/Finance Degree
  • 8+ years of accounting experience with 1-3 years of non-profit experience
  • Active CPA
  • Experience with nonprofit accounting software
  • Demonstrated ability to facilitate quarterly reviews and annual audits

Financial Acumen

The CFAO will have significant expertise in leading financial management and operations in a complex nonprofit environment and a deep understanding of nonprofit audits and financial inspections. Strong candidates will bring expertise in managing the finances of nonprofits that are heavily funded through government contracts and grants. They should understand bank loan relationships and bank credit. With a consistent and ongoing focus on process and tactical improvement, this leader will bring experience partnering with operations departments to develop and manage financial management systems and tools. This leader will take a data-driven approach to decision-making while demonstrating a willingness to take calculated risks.

Moreover, the CFAO will be process-driven and results-oriented, able to translate NHSNYC’s overarching vision and strategy into a clear financial plan with measurable goals.

Collaborative Communicator & Skilled People Leader

The CFAO will have strong communication skills with a keen ability to convey, both verbally and in writing, complex and nuanced financial information to a wide range of constituents, including those who have varied levels of financial acumen within the organization. In addition to top-notch financial management expertise, this position requires excellent leadership and management abilities. The CFAO will communicate transparently, work collaboratively and be able to engage in difficult conversations with sensitivity and thoughtfulness. The CFAO will successfully engage and create buy-in with varied stakeholder groups to achieve change and results.

Nimble & Results-Oriented Operational Leader

This individual will be flexible and nimble with the ability to adapt to a complex, demanding, continually evolving environment. The CFAO will bring experience to effect change in a complex organization and a proven record of converting strategy into effective execution and offering creative, practical ideas to achieve strategic direction. The CFAO will lead in a hands-on, fully engaged, and roll-up-your-sleeves way. They will encourage a team-based approach to problem-solving and will thrive in a collaborative, deadline-oriented workplace. The CFAO will have strong analytical skills and experience translating a strategic vision into an operational model.

Passion for the Mission

The CFAO will be energized by a high-growth, dynamic, and evolving environment. They will demonstrate an unwavering commitment to social justice, fulfilling NHSNYC’s mission of empowering disadvantaged low- and moderate-income New Yorkers to purchase and preserve affordable housing opportunities.


NHSNYC offers a generous benefits package, including health coverage, vision, dental, transit, a 403B plan, and vacation time.
Neighborhood Housing Services of New York Inc. is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.